Explore common questions about our products and their use.
General Wellness
Are your products suitable for everyone?
Suitability depends on individual health conditions. For prescription-based products, consultation ensures responsible evaluation.
Can I use your products alongside other treatments?
We recommend discussing this during consultation, especially for prescription-based formulations, to ensure appropriate integration.
How long does it take to see results?
Individual responses may vary depending on overall health, consistency of use, and adherence to guidance. Structured care is focused on long-term balance rather than immediate effects.
About Our Products
Are the ingredients disclosed?
Yes. We prioritise transparency in formulation. Ingredient details are available on product pages and packaging.
Do your products cure medical conditions?
No. Our formulations are designed to support balance and wellness based on Ayurvedic principles. They are not intended to diagnose, treat, cure, or replace medical advice.
Are your products clinically tested?
Our formulations are developed based on traditional Ayurvedic knowledge combined with structured formulation logic. Certain products are provided through consultation to ensure appropriate and responsible use.
Are WonderHerb Naturals® products purely Ayurvedic?
Yes. Our formulations are rooted in traditional Ayurvedic principles and refined with structured composition practices. We prioritise clarity, responsible formulation, and ingredient transparency.
Consultation & Prescription
Is consultation mandatory for all products?
No. Only specific prescription-based formulations require consultation. Other products are available for direct purchase.
Is the consultation free?
Yes. The initial consultation is provided without charge.
How does the consultation process work?
After booking a consultation, our team will connect you with a qualified Ayurvedic doctor within 12 hours. Your suitability will be assessed and appropriate recommendations will be provided.
Why do some products require consultation?
Certain formulations require evaluation to ensure they are appropriate for your individual health profile. This ensures responsible usage and structured guidance.
Orders & Shipping
Will I receive tracking information?
Yes. Tracking details will be sent via email once your order is dispatched.
How long does delivery take?
Orders are processed within 1 working day. Delivery typically takes up to 3 working days via Fardar Express.
Is delivery free?
Yes. We provide free islandwide delivery.
Where do you deliver?
We currently deliver within Sri Lanka only.
Returns & Refunds
Can I return a product after delivery?
Products cannot be returned once dispatched. If you receive a damaged or incorrect item, please notify us within 48 hours of delivery for resolution.
Account & Payments
Is my payment information stored?
No. We do not store credit card information on our website.
What payment methods do you accept?
Available payment options will be displayed during checkout. We use secure payment gateways to ensure safe transactions.
Do I need to create an account to place an order?
No. Account creation is optional at checkout. However, creating an account allows you to track orders and view purchase history.
General Wellness
Are your products suitable for everyone?
Suitability depends on individual health conditions. For prescription-based products, consultation ensures responsible evaluation.
Can I use your products alongside other treatments?
We recommend discussing this during consultation, especially for prescription-based formulations, to ensure appropriate integration.
How long does it take to see results?
Individual responses may vary depending on overall health, consistency of use, and adherence to guidance. Structured care is focused on long-term balance rather than immediate effects.
About Our Products
Are the ingredients disclosed?
Yes. We prioritise transparency in formulation. Ingredient details are available on product pages and packaging.
Do your products cure medical conditions?
No. Our formulations are designed to support balance and wellness based on Ayurvedic principles. They are not intended to diagnose, treat, cure, or replace medical advice.
Are your products clinically tested?
Our formulations are developed based on traditional Ayurvedic knowledge combined with structured formulation logic. Certain products are provided through consultation to ensure appropriate and responsible use.
Are WonderHerb Naturals® products purely Ayurvedic?
Yes. Our formulations are rooted in traditional Ayurvedic principles and refined with structured composition practices. We prioritise clarity, responsible formulation, and ingredient transparency.
Consultation & Prescription
Is consultation mandatory for all products?
No. Only specific prescription-based formulations require consultation. Other products are available for direct purchase.
Is the consultation free?
Yes. The initial consultation is provided without charge.
How does the consultation process work?
After booking a consultation, our team will connect you with a qualified Ayurvedic doctor within 12 hours. Your suitability will be assessed and appropriate recommendations will be provided.
Why do some products require consultation?
Certain formulations require evaluation to ensure they are appropriate for your individual health profile. This ensures responsible usage and structured guidance.
Orders & Shipping
Will I receive tracking information?
Yes. Tracking details will be sent via email once your order is dispatched.
How long does delivery take?
Orders are processed within 1 working day. Delivery typically takes up to 3 working days via Fardar Express.
Is delivery free?
Yes. We provide free islandwide delivery.
Where do you deliver?
We currently deliver within Sri Lanka only.
Returns & Refunds
Can I return a product after delivery?
Products cannot be returned once dispatched. If you receive a damaged or incorrect item, please notify us within 48 hours of delivery for resolution.
Account & Payments
Is my payment information stored?
No. We do not store credit card information on our website.
What payment methods do you accept?
Available payment options will be displayed during checkout. We use secure payment gateways to ensure safe transactions.
Do I need to create an account to place an order?
No. Account creation is optional at checkout. However, creating an account allows you to track orders and view purchase history.
Still Have Questions?
If your question is not covered here, feel free to contact us or book a consultation for personalised guidance.
